Activate a call centre solution to suit your business with a range of licenses. From basic call centres for front of house and service desks to premium solutions with multiple call queues.
- Check employee presence and transfer calls with ease.
- Simple interface for call centre agents to see calls in queue, triage and escalate to supervisors where necessary.
- Offer greater visibility to team leaders with the supervisor client, featuring live call insights and reporting.
Change the way you work
Access4’s extensive feature set gives us an edge over competitors and enables us to offer our customers a better way to communicate across their enterprise and with clients. The solution was a great decision by our organisation to supply our clients with a fantastic, innovative, cost-effective UCaaS solution supported end-to-end by Access4.
Patrick Allen – Senior Unified Communications Engineer and Team Leader